Delivery & Pickup
White Glove Delivery Service
Often times furniture is heavier and more awkward to move than most people realize. To ensure your merchandise arrives in your home damage-free, we offer our White Glove Delivery Service.
What to expect
We will give you a 30 minute window for on-time delivery.
Our staff will unpack, inspect, and prepare your merchandise for delivery.
Your merchandise will be set up in your home. Large case items such as entertainment centers, hutches, and door chests, etc, will be leveled.
Delivery staff will move your existing furniture to another room or the garage to make room for your new furniture. Because of time constraints, they cannot move other items.
We take full responsibility for getting the new furniture into your home without damaging the new furniture or your property.
Customer Pickup Policy
What to expect
Most merchandise will come out of a carton.
Customers are responsible for packing materials.
Blankets and tie-down straps are recommended.
We will load your merchandise on your vehicle, but you must secure it.
Dining room tables and some recliners will require partial assembly, this is customer's responsibility. An assembly fee is charged for an in-home assistance.
Pickups must be scheduled at least 24 hours in advance to ensure merchandise is prepared and inspected.
Pickup times are Monday through Friday 10 am to 4:30 pm.